Address

Mahatma Gandhi Rd, Laxmi Baug, Near Noor-ul-Huda Masjid, Dharavi, Mumbai, Maharashtra 400017

Email

info@velmorabags.com

Contact No.

+91 906 77 77 167

Contact with an expert

Frequently asked questions

My order hasn't arrived yet. Where is it?

Every Velmora order is carefully prepared and dispatched with precision. Once shipped, you will receive a tracking link via email or SMS to monitor your delivery in real time.

Most orders are delivered within 3–7 business days across India.

If your delivery is taking longer than expected, please contact our concierge support team at info@velmorabags.com
with your order number. We will personally assist you.

Do you deliver on public holidays?

Our delivery partners typically observe national and public holidays.

If your estimated delivery falls on a holiday, your order will arrive on the next working day. Rest assured, we prioritise timely and secure delivery of every Velmora piece.

Do you deliver to my postcode?

Velmora delivers to most serviceable locations across India.

Simply enter your PIN code at checkout to confirm availability. If your location is not currently serviceable, our support team will be pleased to explore alternative arrangements for you.

Is next-day delivery available on all orders?

Next-day delivery is available in select locations, subject to courier coverage and product availability.

Standard delivery timelines range between 3–7 business days.

We are continuously expanding our reach to serve you better.

Do I need to be present to receive my order?

We recommend that someone is available at the delivery address to personally receive the package.

To preserve the integrity of your Velmora purchase, please inspect the parcel upon arrival and notify us immediately if you notice any irregularities.