Velmora Leather Bags
Website: https://velmorabags.com
Last Updated: [Insert Date]

1. Introduction

This website is operated by Velmora Leather Bags us.

By accessing https://velmorabags.com and/or purchasing from us, you agree to be bound by these Terms & Conditions, along with our:

  • Privacy Policy
  • Shipping Policy
  • Exchange & Refund Policy
  • Warranty Policy

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • All information provided by you is accurate and complete.
  • You are legally capable of entering into binding contracts under Indian law.

3. Products & Nature of Leather

Velmora Leather Bags sells premium genuine leather handbags.

Please note:

  • Natural leather grain variations are not defects.
  • Slight color differences due to lighting or screen resolution may occur.
  • Leather may develop natural patina over time.

These characteristics are part of authentic leather craftsmanship.

4. Pricing & Payment

  • All prices are listed in INR (₹).
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors.
  • Payment must be successfully processed before dispatch.

We are not responsible for payment failures caused by banking or gateway issues.

5. Order Acceptance & Cancellation

Order confirmation does not guarantee acceptance.

We reserve the right to cancel orders due to:

  • Stock unavailability
  • Pricing or technical errors
  • Fraud suspicion
  • Payment verification failure

If a prepaid order is cancelled by us, the full amount will be refunded.

Customer cancellations are allowed only within 24 hours of placing the order, provided the order has not been shipped.

6. Shipping & Delivery

Velmora Leather Bags ships only within India.

Delivery timelines are estimates and subject to courier partner performance and external conditions.

We are not liable for delays beyond our control.

Please refer to our Shipping Policy for detailed terms.

7. Returns & Exchanges

Returns and exchanges are governed by our Exchange & Refund Policy.

Key points:

  • 10-day return window from delivery
  • Product must be unused and in original packaging
  • Sale items are non-refundable

For any claim related to damage, defect, or missing item, a clear and continuous unboxing video from the sealed package opening is mandatory.

Claims without unboxing proof may not be accepted.

8. 2-Year Limited Warranty

All products are covered under a 2-Year Limited Warranty against manufacturing defects.

Warranty covers:

  • Stitching defects
  • Hardware malfunction
  • Structural craftsmanship defects

Warranty does not cover:

  • Normal wear and tear
  • Accidental damage
  • Scratches or scuffs
  • Water damage
  • Improper storage

Please refer to our Warranty Policy for full details.

9. Intellectual Property

All content on this website including:

  • Logo
  • Product images
  • Text
  • Designs
  • Graphics

are the exclusive property of Velmora Leather Bags.

Unauthorized copying, reproduction, or commercial use is strictly prohibited and may result in legal action.

10. Prohibited Use

You may not use this website:

  • For unlawful purposes
  • To commit fraud or chargeback abuse
  • To upload malicious software
  • To scrape or copy content
  • To misuse product images

Violation may result in termination of access and legal action.

11. Limitation of Liability

Velmora Leather Bags shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business
  • Delays caused by courier partners
  • Misuse of products

Our maximum liability shall not exceed the purchase value of the product.

12. Third-Party Services

We may use third-party providers for:

  • Payment processing
  • Logistics
  • Hosting services

We are not responsible for actions or policies of third-party providers.

13. Indemnification

You agree to indemnify and hold harmless Velmora Leather Bags from any claims, losses, damages, or expenses arising from:

  • Breach of these Terms
  • Violation of applicable laws
  • Misuse of our products or website

14. Force Majeure

We shall not be liable for delays or failure due to events beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Pandemic disruptions
  • Transport strikes

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in:

👉 Mumbai, Maharashtra

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website after updates constitutes acceptance of revised Terms.

Customer Support

Velmora Leather Bags
📧 Email: info@velmorabags.com
📞 Phone: +91 9067777167
🕒 Monday – Saturday | 10:00 AM – 6:00 PM (IST)
🌐 https://velmorabags.com